Privacy Policy
Effective Date: March 17, 2026
Usa Vip Floors LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
1. Information We Collect
We may collect personal information when you interact with our website, including:
- Full name
- Phone number
- Email address
- Project details or service requests related to flooring installation
- Any other information voluntarily submitted through our contact forms
We may also collect limited technical data such as browser type, device type, IP address, and cookies for website functionality and analytics.
2. How We Use Your Information
We use the information collected to:
- Respond to inquiries
- Provide estimates and project information for flooring installation services
- Schedule appointments
- Deliver customer support
- Send service updates
- Send SMS communications (if consent is provided)
- Improve our website and services
We only use personal information for legitimate business purposes.
3. SMS Communication Policy
By providing your phone number through our website forms, service requests, phone calls, or other direct inquiries, you expressly consent to receive SMS messages from Usa Vip Floors LLC related to:
- Appointments
- Estimates
- Project updates
- Customer support
- Occasional marketing or promotional offers related to our services
SMS consent is collected through a clear, separate, and optional opt-in checkbox and is not required to submit a form.
Message frequency varies. Message and data rates may apply.
You may reply:
- STOP to opt out
- HELP for assistance
Your SMS consent is not a condition of purchase.
Mobile information will not be shared with third parties for marketing purposes.
Consent records are stored and logged for compliance purposes.
4. Data Sharing and Disclosure
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.
We may share information only:
- With service providers necessary to operate our business (such as SMS service providers)
- When required by law or legal process
Mobile phone numbers and SMS consent information are never shared for marketing purposes.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve website performance
- Analyze website traffic
- Enhance user experience
You may disable cookies in your browser settings, though doing so may affect website functionality.
6. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. User Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
To make a request, please contact us using the information below.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites.
10. Contact Information
Usa Vip Floors LLC
Phone: +1 (470) 942-3232
Email: [email protected]
Address: 3780 Towne Crossing NW, Kennesaw, GA 30144
11. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.